Customer Service Representative
Are you looking for a job with consistent daytime hours, career advancement opportunities, and competitive benefits with an employer who makes a positive impact on our local communities?
If so, National Bank of Middlebury could be the right fit for you! We are seeking team-oriented individuals who have a desire to provide exceptional service to customers in a professional business environment.
Our Customer Service Representatives begin training on teller line transactions, then can choose from a variety of different career paths. Apply now and find out what's possible with a career at NBM.
The kind of work you will do:
- Process financial transactions such as cashing checks, making deposits, and processing withdrawals
- Assist customers with debit card and digital banking questions
- Help solve customer problems by listening and making appropriate suggestions
- Collaborate with other departments in the bank to ensure a customer's financial needs are met
What we provide to our staff:
- Opportunities to learn new skills and advance your career
- Opportunities to serve your community through paid volunteer hours
- Competitive benefits including paid federal holidays, paid time off provided up front annually, medical, dental and vision insurance, 401k plan with employer match, on-demand pay to claim a portion of your paycheck before payday, and more!
Necessary skills and abilities:
- Strong interpersonal and communication skills
- Ability to ask effective questions and provide multiple solutions to a problem
- Time management and prioritization skills
- Relationship building skills
- Ability to remain calm and focused under stress or time constraints
- Ability to work from one of our physical branch locations daily and approximately one Saturday shift per month
Beginning at $23.42 per hour with the opportunity to earn up to $26.89 with additional training
36-40 hours per week (schedule may vary slightly depending on branch location)
Monday - Thursday 8:30 am - 4:15 pm
Fridays 8:30 am - 5:15 pm
30-minute lunch daily
Rotating Saturdays (approximately once per month, 8:30am-12:30pm, automatic 1.5x pay for these shifts)