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Customer Service Representative

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Description

You may also apply in person: 8323 Fairbanks White Oak, Houston, TX 77040 (Monday to Friday 8am-5pm)

Job Summary:

Excel Distribution is a grocery distribution center, we distribute dry/packaged foods and some refrigerated/frozen products to small-chain grocery stores. We are looking to hire a Data Entry/Customer Service Rep with none or similar experience who works with an excellent attitude. It is important to be proficient in speaking and reading Spanish.

No experience required. Customer Service experience is preferred.

Must be available to work on weekends, overtime, and holidays.

Major Duties and Responsibilities:
1. Help decrease volume of missed calls
2. Enters orders in to our system
3. Provides customers price information about products
4. Assures all outgoing orders have been received and invoiced properly
5. Perform other duties as assigned

Minimum Requirements:
• Bilingual (English/Spanish) fluent (speak, read, write) is required
• Basic computer skills
• Customer service oriented

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