Customer Service Representative

Responsibilities:

• Quoting – RFQ entry, collecting prices information and preparing quotation
• Order Process Control & Management – order entry, order verification for the stock availability; to organize the shipping schedule and manage the control table; customer service support; collaborating with the sales team in Asia and supporting
• Procurement Management – proceed indent & domestic purchase order process; monitor delivery schedule; vendor assessment and management
• Other Administration Supporting Function
• Importing & Exporting Logistics Process (preferable) – customs declaration process, exporting document preparation, shipping notification to customers & control table maintenance, payment requisition process and procedures.