Customer Service Representative
A Day in the Life:
We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you!
What you bring to the table:
- Customer Service Skills: Prior customer service skills or related experience.
- Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
- Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
- Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
- Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
- Teamwork: Ability to work independently as well as within a large team.
- Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
- Inclusive work culture built on belonging
- Competitive Wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Flexible work schedules
- Associate discounts
- Leaders invested in your training, career growth & development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
- Vacation / Paid Time Off
Our Values
- We put people first.
- We are customer driven.
- We value different perspectives.
- We raise the bar.
- We act as owners.
- We are one team.
- We build belonging.
- We are committed to a healthy future.