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Customer Service Representative (Associate/Specialist)

Open 61d
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Job Description
We are seeking a skilled and experienced developer to join our team. The ideal candidate will possess strong expertise in the following areas:

Responsibilities:
- Demonstrate comprehensive knowledge of the GoHighLevel platform, including CRM, email marketing, funnel building, automation features, and chatbot creation.
- Design and implement chatbots within GoHighLevel for lead generation, customer engagement, and support.
- Create visually appealing graphics tailored for use within GoHighLevel campaigns and assets.
- Design, customize, and optimize landing pages within the GoHighLevel platform while ensuring modern design aesthetics and user experience principles are adhered to.
- Build intricate workflow templates for multi-level campaigns, including email sequences, triggers, and automated actions.
- Conceptualize, design, and implement campaigns that effectively achieve client goals.
- Deliver high-quality work within tight deadlines by demonstrating strong organizational skills and efficiency.
- Display meticulous attention to detail in both design and technical execution combined with a creative mindset.
- Troubleshoot and resolve technical challenges related to GoHighLevel, chatbot development, and campaign workflows.
- Communicate effectively to work closely with team members and clients to align on objectives and deliverables.

Requirements:
- Excellent English proficiency is required.
- Candidates must be tech savvy.
- All candidates are required to have attended college.
- Mid-level candidates must have at least 3 years of relevant experience.
- Strong attention to detail is essential.


Benefits:
- Health Insurance (HMO)

- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay

Schedule:
US work hours (20–40 hours per week), graveyard shift


Location:
This is a remote job.

Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues.
- You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Salary Range: PHP 41000 - 45000 per month, paid bi-weekly

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

  • Current Monthly Salary/Compensation (USD)
  • Expected Monthly Salary/Compensation (USD)
  • Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
  • Desired Compensation
  • Potential Start Date
  • Current Location
  • Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional

See also

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