Customer Service Representative
Posted Updated
Provider Representative
Location: Pittsburgh, PA
Automated Health Systems is seeking a Provider Representative to support provider enrollment activities and assist healthcare providers through inbound customer service and application processing.
Benefits
- Health, dental, and vision insurance
- 401(k)
- Employee wellness program
- Training and career growth opportunities
Responsibilities
- Provide customer service to healthcare providers through inbound call support
- Assist providers with enrollment, revalidation, and updates
- Guide providers through online and paper enrollment applications
- Review provider information for accuracy and completeness
- Collect missing or incomplete documentation
- Enter data and scan documentation as needed
- Maintain security of electronic and paper provider records
- Respond to provider inquiries regarding enrollment requirements
- Document actions taken to resolve provider issues
- Participate in training and quality improvement initiatives
- Assist with assigned projects and related duties