Customer Service Representative

Automated Health Systems has Customer Service Representative positions available in Tallahassee, FL. These positions are on-site.

Responsibilities:

• Assist customers by phone by providing helpful, professional, and accurate information regarding healthcare enrollment options.
• Guide individuals through the enrollment process and help them understand available choices.
• Answer questions, resolve concerns, and provide excellent customer service in a supportive call center environment.
• Accurately document customer interactions and update information in computer systems.
• Explain program information clearly and ensure customers understand next steps.
• Maintain confidentiality and handle customer information with professionalism and care.
• Work collaboratively with team members and leadership to provide a positive customer experience.
• Participate in training and stay informed on program updates and procedures.
• Complete additional tasks and projects as assigned.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities