Customer Service Representative

Customer Service Representative — Alco Air (Longview, TX)
Full-Time • Steady Schedule • $16–$20/hr • In-Person

Do you love helping people and getting them taken care of right away? Alco Air is looking for a Customer Service Representative to be the voice of our company — the first point of contact helping customers with their HVAC and plumbing needs, getting them scheduled fast, and making sure they feel confident they called the right place. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity.

Who We Are
Alco Air is a trusted name in home services, delivering top-tier HVAC and plumbing to families across East Texas. We keep things moving with organized systems and a team that takes care of customers quickly.

The Role
As our CSR, you'll answer incoming calls, schedule service quickly, and keep customers and technicians connected — delivering a great experience on every call while keeping a high volume organized and moving.