Customer Service Representative
Posted Updated
Description
Benefits:
- Free gym membership
- 401(k)
- Employee discounts
- Free uniforms
- Training & development
Customer Service Representative
Job Description & Performance Expectations
JOB DESCRIPTION
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive
top-notch customer service. This is a part-time, hourly non-exempt position.
RESPONSIBILITIES & EXPECTATIONS
Member Experience & Sales Support
• Greet and check in all members, guests, and prospective members
• Inform prospective members about our membership options and current promotions
• Answer phone calls in a polite and professional manner
• Facilitate necessary updates to members' accounts
Front Desk Operations & Compliance
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Operate the POS system and accept payments
• Ensure all retail items are fully stocked
• Assist in maintaining the neatness and cleanliness of the club
• Other duties as assigned
Currently hiring for morning, afternoon and closing shifts.
These duties and responsibilities may change at any time.
JOB DESCRIPTION
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive
top-notch customer service. This is a part-time, hourly non-exempt position.
RESPONSIBILITIES & EXPECTATIONS
Member Experience & Sales Support
• Greet and check in all members, guests, and prospective members
• Inform prospective members about our membership options and current promotions
• Answer phone calls in a polite and professional manner
• Facilitate necessary updates to members' accounts
Front Desk Operations & Compliance
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Operate the POS system and accept payments
• Ensure all retail items are fully stocked
• Assist in maintaining the neatness and cleanliness of the club
• Other duties as assigned
Currently hiring for morning, afternoon and closing shifts.
These duties and responsibilities may change at any time.