💼 Job Title: Customer Support Representative Czech + English

📍 Location: Remote in Greece
🕘 Working Hours: Monday to Friday, 09:0019:00 (40 hours/week)
💶 Salary: 1,300 gross/month x 14 salaries

🌟 About the Role

Are you fluent in Czech and English and passionate about helping others? Join a leading international company as a Customer Support Representative and play a key role in delivering exceptional service. Youll assist customers with product inquiries, troubleshooting, and account support via multiple communication channels..

🎯 Key Responsibilities

Provide support to customers in Czech and English via phone, chat, and email
Resolve technical, billing, and product-related issues efficiently
Ensure customer satisfaction with every interaction
Accurately document case details and escalate when needed
Maintain professionalism and empathy at all times

Requirements

Native or fluent Czech (C2) and English (C1) skills
Excellent written and verbal communication
Detail-oriented and customer-focused
Computer-literate and adaptable to new tools/systems
Prior experience in customer support is a plus

🎁 Benefits

14 salaries/year: 12 monthly + 1 Easter + 1 split (Summer & Christmas)
1,300 gross/month salary
Private Health & Life Insurance
Performance bonus (subject to project-specific details)
25 days of annual paid leave
50/month meal voucher ticket
Permanent contract with a stable MondayFriday schedule (no weekends)

️ Relocation Information

For candidates already based in Greece (without remote eligibility):
No standard relocation package offered
The client may review assistance options case-by-case

For international candidates relocating to Greece:

Must arrive in Athens 7 days before the start date for hiring documentation
On-site work required for at least 3 months, unless the candidate already has a residence in Greece with a verified internet connection

3 weeks of hotel accommodation near the office provided
Up to 300 relocation support (paid with first salary)
Legal support for hiring documentation (candidates are responsible for gathering required docs)

Ready to start your next chapter in Athens and support customers worldwide? Apply now and be part of a vibrant, forward-thinking team!

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12 openings across locations