Customer Service Representative (Danish)

📞 Customer Service Representative (Danish) 🇩🇰

🌍 Now partnering with a leading Outsourcing/BPO company!

📍 Larnaca, Cyprus | 🏢 On-site | ⏰ Full-time | 💰 Competitive salary package

Are you a Danish-speaking customer service pro ready for an adventure in the sun? ☀️ We're looking for a Customer Service Representative to join a global gaming customer support environment in beautiful Larnaca, Cyprus! 🎮

📋 Duties & Responsibilities

👉 Provide customer support via inbound calls, email & live chat 💬
👉 Assist customers with questions on digital services and account-related inquiries
👉 Identify customer needs and provide appropriate solutions
👉 Troubleshoot common customer issues and guide users through solutions
👉 Maintain clear, professional & customer-focused communication
👉 Accurately document customer interactions & case information
👉 Escalate complex or unresolved cases when required
👉 Contribute to a positive and efficient customer service environment

✅ Requirements

🔹 Native or fluent Danish speaker (minimum C1)
🔹 Fluent English
🔹 Completed secondary education
🔹 Previous customer service experience an advantage
🔹 Good computer and technology skills 💻
🔹 Strong communication and customer interaction skills
🔹 Good problem-solving abilities
🔹 Ability to multitask and work effectively under pressure
🔹 Friendly, reliable, and customer-oriented approach
🔹 Clean criminal record
🔹 Willingness to relocate to and work on-site in Larnaca, Cyprus ✈️

🎁 Benefits

🏆 Performance-based bonus linked to KPIs
✈️ Relocation package for candidates moving to Cyprus
🌍 International working environment
🎓 Training provided
🎮 Opportunity to gain experience within a global gaming customer support environment
✨ And many more!

📩 Ready for a fresh start in sunny Cyprus? Apply now!

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