Customer Service Representative

EXACTA Land Surveyors, is one of the nation’s premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia, Florida, and Texas. Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.

CSR Support Position Summary

As a key member of our Client Services team, the CSR Support role ensures that every client receives the fast, easy, and reliable service that defines our brand. This position is responsible for a range of administrative and client-facing support tasks, including routing incoming calls, conducting online research, and processing client orders through proprietary systems.

The ideal candidate is a clear communicator with a relentlessly positive attitude, excellent attention to detail, and a strong ability to manage multiple tasks with professionalism and care. This is a dynamic and collaborative role focused on delivering a smooth and exceptional experience for both clients and internal teams.

Position Schedule

This is a hybrid position. Team member will report to the Corporate office at 1500 W 3rd St, MZ130, Cleveland, OH 44113 a minimum of 3 days a week as scheduled by the supervisor.