Customer Service Representative - FBO - PT (46064, 46583)

Lehigh Valley Aviation Services (LVAS) provides general aviation services to commercial, corporate, and private aircraft. In addition, LVAS offers concierge service to corporate and private aircraft customers in our Fixed Based Operations (FBO) facilit.

Essential Functions

• Receive and dispatch aircraft service and refuel requests.
• Process requests for various accommodations including hotels, catering and transportation.
• Perform accounting functions for daily collections and nightly reconciliation.
• Greeting and handling Customers in a polite and friendly manner.
• Clerical duties and light cleaning as assigned.
• Ability to lift and/or move up to 50 pounds and occasionally lift up to 99 pounds with assistance.
• Professionally communicate clearly and concisely over two-way radio, telephone, and email.
• Have and maintain a valid Driver’s License.

Additional Responsibilities

• Assist with FBO event planning.
• Restock office supplies.
• Provide shuttle service within a 5-mile radius.
• Provide escort service as requested.
• Additional duties as assigned.