Customer Service Representative

Company Job Description/Day to Day Duties:

Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer’s response and answers into system.

Minimum Education/Qualifications/Licensures:

High School Diploma/GED

Bilingual English/Spanish

CSR/Call center experience

Healthcare experience: Preferred but not a must

Location: 6999 McPherson Rd, Ste 213

Laredo, Texas 78041