Customer Service Representative
Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!
Daily Responsibilities:
• Schedules patient’s deliveries and addresses all patient needs in one phone call with positive and caring attitude
• Ensures proper follow-ups are initiated so patient’s therapy is not disrupted
• Ensures individualized goals are met
• Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures
• Arranges for funding programs if necessary
• Displays professional behavior, which aligns with company’s overall code of conduct and ethics
• 2+ years of healthcare customer service
• Call center experience
• Clear communication skills
• Experience with Medicare Part D a plus
Advantages of this Opportunity:
• Competitive salary
• Fun and positive work environment