Customer Service Representative

Job Description:

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities:

• Workers will assist the Florida Contact Center and also support the IL team with recent membership acquisitions

• Work alongside permanent Contact Center Agents

• Assist Members and Providers with general inquiries (benefit clarification, new ID cards, etc.)

Hours for this Position:

Mon-Fri, 8:30am-5pm only

Advantages of this Opportunity:

• Competitive salary, negotiable based on relevant experience

• Acquire new skills and broaden your expertise

• Fun and positive work environment

Qualifications/ Requirements:

• HS Diploma/GED

• At least 0-2 years call center/customer service experience

• MS Office proficiency (Excel & Outlook) with good data entry of at least 40 WPM

• Comfortable toggling multiple applications, multi-tasker, typing while on the phone

• Experience assisting members with questions and setting them up with marketplace coverage, health plan/managed care experience

Additional Information:

Interested in being considered?

If you are interested in applying to this position, please contact (Recruiter Name, phone number) and click the Green I’m Interested Button to email your resume.

If you are interested in applying to this position, please click "I'm Interested" or contact Michael Grifon for immediate consideration.