Customer Service Representative I- Customer Support- CSR
Why Join Miller International?
Home to premier Western apparel brands Cinch® and Cruel®, Miller International has been a leader in Western fashion since 1918. We offer a fun, casual, and laid-back office atmosphere where hard work is celebrated, and team members feel like family!
Top Perks & Benefits:
- Comprehensive Health, Dental, and Vision Coverage
- Retirement Savings Plan with Generous Company Match
- Educational Support (Tuition Reimbursement & Student Debt Assistance)
- Generous Paid Time Off (PTO) & Employee Discounts on Apparel
- Wellness Programs & Supportive Work Culture
Position Overview: We are seeking an enthusiastic, detail-oriented Customer Service Representative I to join our North Denver corporate office. In this role, you will act as the primary liaison between our customers and internal Account Managers, ensuring accurate order delivery, quick problem resolution, and 5-star service.
This is not a remote position; it is located at our North Denver, Colorado, corporate office.
Salary Range: $19.50 - $21.00 Per Hour
What You’ll Do:
- Order Management: Process purchase orders, verify pricing/terms, and coordinate with the warehouse to ensure prompt delivery.
- Account Support: Assist low-volume Account Managers using our internal sales and order management systems.
- Customer Communication: Answer inbound calls and emails regarding order status, shipping, and product inquiries.
- Issue Resolution: Professionally resolve customer complaints via phone or email with empathy and speed.
- Team Collaboration: Meet department efficiency metrics and maintain positive cross-departmental relationships.
Requirements
What We’re Looking For:
- Experience: Minimum 6+ months of office, administrative, or call center experience (1-2 years preferred).
- Location: Must reside in the Greater Denver / Commerce City area and be able to work 100% on-site.
- Tech Skills: Proficient in Microsoft Office. Experience with ERP/OMS software (Shopify, BlueCherry, or Avaya) is a huge plus!
- Soft Skills: Outstanding communication, problem-solving, attention to detail, and a positive, team-first attitude.
Benefits
Ready to build your career with an iconic Western brand?
Apply today with your resume!
Application Deadline 11/1/2026
Skills
As published by workable · 15 questions · 2 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Summary, Resume, Cover letter
Short answers (4)
- What are your salary expectations?
- Date available to start work?
- If you selected Employee Referral or Other to the question above, please specify. (Please type N/A if not applicable)
- AFFIDAVIT, CONSENT AND RELEASE. PLEASE READ EACH STATEMENT CAREFULLY BEFORE SIGNING. I certify that all information provided in this employment application is true and complete. I understand that any false information or omission may disqualify me from further consideration for employment and, if I am hired, may result in the termination of my employment regardless of when or how the false information was discovered. I authorize the investigation of any or all statements contained in this application. I also authorize, whether listed or not, any person, school, current employer, past employers and organizations to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements. I UNDERSTAND THAT THIS APPLICATION, VERBAL STATEMENTS BY MANAGEMENT, OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. ONLY THE CEO OF THIS ORGANIZATION HAS THE AUTHORITY TO ENTER INTO AN AGREEMENT OF EMPLOYMENT FOR ANY SPECIFIED PERIOD AND SUCH AGREEMENT MUST BE IN WRITING, SIGNED BY THE CEO AND THE EMPLOYEE. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT REASON AND WITH OR WITHOUT NOTICE. I have read, understand, and by typing my full name below, give electronic signature consent to these statements.
Pick from a list (9)
- 1 – 2 years of experience in customer service?
- Do you have a year of experience working in an office environment?
- Proficient computer skills: MS Word and Excel, Outlook, and Internet
- If hired, do you expect to be engaged in any other business or employment?
- Have you ever been fired from a job or asked to resign?
- How did you hear about us?
- Do you have any relatives or friends currently employed with Miller International, Inc? Please specify.
- Only U.S. citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Can you, upon employment, provide genuine documentation establishing your identity and eligibility to be legally employed in the United States?
- Will you now, or in the future, require Miller International to commence (sponsor) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)?
Written answers (2)
- If yes, please explain. (Please type N/A if not applicable)
- If yes, please explain. (Please type N/A if not applicable)