Customer Service Representative I

Open 29d

Handle customer service inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits.
Work to research and resolve problems in a timely manner.
Assist members in understanding and maximizing the use of their pharmacy distribution program. Use computerized system to gather information and respond to questions.
Document issues and resolutions in a common database.
Escalate issues as necessary.

High School Diploma

For any queries you can reach me @ 732-228-8640

See also