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IMPACT INFOTECH PVT. LTD.

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Customer Service Representative

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Description

We are seeking a dedicated Customer Service Representative to join our team in the Gujarat and Mumbai Region. The ideal candidate will be responsible for providing exceptional customer support and care, ensuring that all customer inquiries are addressed promptly and effectively. This role is crucial in maintaining customer satisfaction and loyalty in the telecom sector. Key responsibilities include answering customer queries, resolving issues, and providing information about our products and services. The representative will also engage in telecalling and telesales activities to promote our offerings and assist customers in making informed decisions. Required skills for this position include strong communication abilities, a customer-centric approach, and familiarity with the telecom industry. Experience in BPO or related fields is a plus. If you are passionate about helping customers and thrive in a fast-paced environment, we encourage you to apply.
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