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Tower Extrusions

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Customer Service Representative - Manufacturing

Discussion

We're looking for a Customer Service Representative to join our manufacturing team!

If you're someone who is organized, thorough, dependable, and a self-starter, this could be a great opportunity. We're looking for a quick learner who enjoys working with customers, solving problems, and keeping things moving.

What you'll be doing:
• Customer order entry and data entry
• Customer communication by email and phone
• Providing order status and lead-time updates
• Coordinating with production, scheduling, and shipping
• Reviewing orders for accuracy
• Following up on open items and customer requests
• Maintaining organized records and documentation
• Managing multiple priorities in a fast-paced environment

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