Customer Service Representative

Open 29d

Job Title : Customer Service Rep

Job Location: 8990 Duke Drive, Mason, OH 45040

Duration : 3 months

Shift : Training – 8.30am - 4pm for 5 Weeks. Shifts any 8 hours from

8 AM – 10 PM, OT and Saturdays a possibility

Job Description:

Receive and place telephone calls. Perform data entry and use software programs.
Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Must document all calls and evaluate each account to determine if further research is necessary.
Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requires close attention to accuracy, performs independently, subject to practices and procedures.

CSR OR Call Center experience

Thanks & Regards,

Mahesh Kumar | Team Recruitment | Mindlance, Inc. |

W: 732 479 4523

Email: maheshk(at)mindlance(dot)com

See also