Customer Service Representative
Description
Business : Customer Service Representative
Location : 8990 Duke Drive; Mason OH 45040
Division : Pharma
Pay : $13.00/hr.
Contract : 3 Months
Training : 8:30AM – 4:00PM for 5 weeks
Work Schedule : 8:00AM – 10PM OT and Saturdays a possibility
Description
· Receive and place telephone calls.
· Perform data entry and use software programs.
· Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
· Must document all calls and evaluate each account to determine if further research is necessary.
· Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
· Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
· Requires close attention to accuracy, performs independently, subject to practices and procedures.
Thanks & Regards,
Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590
www.mindlance.com