Customer Service Representative
Job Purpose
The Customer Service Representative is responsible for ensuring key administrative functions related to order processing, invoicing, complaint processing and response are efficiently and effectively processed in a friendly manner. Supports the sales team and their efforts of customer satisfaction inside and outside the facility. Personnel functioning in this role work closely with Sales employees, Shipping & Receiving and Manufacturing, so that customer satisfaction is achieved.
Principal Accountabilities
Primary responsibility includes, but is not limited toEstablished as primary contact for incoming calls, potential new sales and follow-upMain contact for sales personnel and to be available to assist on an as needed basis for customer requestsData entry for all incoming work using software program for Sales order entries and work orders when...
The Customer Service Representative is responsible for ensuring key administrative functions related to order processing, invoicing, complaint processing and response are efficiently and effectively processed in a friendly manner. Supports the sales team and their efforts of customer satisfaction inside and outside the facility. Personnel functioning in this role work closely with Sales employees, Shipping & Receiving and Manufacturing, so that customer satisfaction is achieved.
Principal Accountabilities
Primary responsibility includes, but is not limited toEstablished as primary contact for incoming calls, potential new sales and follow-upMain contact for sales personnel and to be available to assist on an as needed basis for customer requestsData entry for all incoming work using software program for Sales order entries and work orders when...