Customer Service Representative – Outbound | Covilhã, Portugal

LOCATION Covilhã, Portugal
WORK MODEL On-site
LANGUAGE Portuguese
SCHEDULE 40 hours per week

Key Information

WORK MODEL
On-site

WORKING HOURS
40 hours per week, 8 hours per day, plus a lunch break.

YOUR ROLE

• Contact potential members to introduce services and encourage new memberships.
• Reach out to former members to present the available services.
• Communicate with customers over the phone in a professional and engaging manner.
• Help attract new members and build positive customer relationships.

TRAINING

• 5 working days of initial training.
• Up to 5 additional working days of practical training.
• Training compensation is provided upon successful completion, in line with the applicable conditions.

CONTRACT & BENEFITS

• Employment contract with an expected duration of 12 months, with the possibility of extension.
• Opportunity for a permanent contract after two years.
• Private health and dental insurance after signing the employment contract, subject to eligibility requirements.
• Meal allowance.
• 22 days of annual leave in accordance with Portuguese law.

Interested?

If you speak Portuguese, enjoy communicating with people, and are comfortable with outbound calls, we would love to hear from you!

Send your CV to learn more about this opportunity

betul.kapkapci@cbtalents.org