Customer Service Representative
Posted Updated 3
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Description
About Us:
Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Full-Time, Part-time, Work-from-home and in-office options are currently available.
Location: Salt Lake City, UT
Customer Service Representative Responsibilities:
- Take inbound and outbound calls in fast paced call center from members of our clients’ gyms
- Respond to customer questions in accurate and timely manner following established policies
- Explain options regarding upgrading, downgrading, or canceling memberships
- Update billing and personal information per customer request
- Document customer interaction with our in-house software
