Customer Service Representative |Part-Time|

Heritage Health is seeking a part-time Customer Service Representative (CSR) to join our Street Medicine & Community Outreach (SMCO) team. This role is essential in providing compassionate, high-quality service to some of our most vulnerable community members. The CSR serves as the first point of contact for patients, ensuring a warm welcome, accurate check-in/out processes, and seamless support across medical and behavioral health services.

Top Reasons to Join Our Team:

• Mission-Driven Culture: Be part of a team dedicated to improving the lives of underserved populations
• Team Collaboration: Work closely with medical, behavioral health, and outreach staff
• Supportive Work Environment: Training, mentorship, and leadership that cares
• Variety in Work: No two days are the same—help people in meaningful, diverse ways
• Opportunities to Grow: Career advancement and continuing education encouraged

We are looking for a candidate who thrives in a fast-paced, patient-centered environment, demonstrates exceptional attention to detail, and works collaboratively with a multidisciplinary team.