Customer Service Representative - Portsmouth Laundry

ESSENTIAL DUTIES/RESPONSIBILITIES:

The following duties and responsibilities represent the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation:

• Provides quality goods and service to customers and continually works to improve service to customers
• Ensures the delivery and pickup of laundry occurs at the scheduled times
• Completes accurate counts and weights at delivery and pickup locations
• Ensures all finished goods are packaged properly as per customer specification
• Generates load tickets and/or other necessary paperwork for deliveries and pickups
• Maintains a safe and clean work environment and vehicle, and accurately completes required vehicle logs
• Complies with all safety procedures and requirements and attends training sessions accordingly
• Other duties as assigned
• Travel to/from laundry facilities and service locations

Note: Duties and responsibilities are not all-inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where applicable.

QUALIFICATIONS, EDUCATION, & EXPERIENCE:

The following qualifications represent the training, education, certifications, licenses, and/or work experience required to perform the essential duties and responsibilities successfully:

• Experience driving a medium-size truck, with the ability to operate a standard transmission
• Acceptable driving record, criminal background check, and pre-employment drug screening required
• Knowledge of safe and efficient operation of commercial motor vehicles (26ft box truck)
• Able to complete delivery and pickup assignments in a timely and accurate manner
• Capable of basic arithmetic, which includes addition, subtraction, multiplication, and division
• Effective verbal and written communication skills and excellent customer service standards and practices with the ability to establish and maintain effective working relationships and exercise good judgment

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Physical demands: Performing the duties of this job requires near visual acuity, the ability to hear, understand, and distinguish speech and/or other sounds, and gross manipulation. Additionally, the employee:

• Must be free of tuberculosis in a communicable form
• Must be able to lift 50 pounds, with occasional lifting up to 70 pounds
• Must be able to move and direct pallet jack/carts with material weighing up to 900 pounds, which requires a full range of motion including, but not limited to, bending, crouching, stooping, pushing, pulling, or reaching at/below shoulder level and overhead
• Must pass and maintain Department of Transportation (DOT) physical

Interested applicants should visit , select Careers/Current Opening/the position you are interested in/Click the “Apply” button. Proof of an acceptable driving record must accompany the application to be considered.

Equal Opportunity Employer/Male/Female/Disabled/Veteran/Affirmative Action Employer-does not discriminate in employment based on race, color, religion, sex (including pregnancies and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, and membership in an employee organization, retaliation, parental status, military service, protected veteran status or other non-merit factor.