Customer Service Representative

Job Description: - Receive visitors and clients and welcome them in a professional manner that reflects a positive image of the organization - Answer phone calls and direct them to the appropriate departments or provide accurate and courteous initial information - Provide support services to customers, respond to inquiries, and handle complaints in accordance with approved policies - Record customer requests and feedback and follow up with relevant departments to ensure prompt response and high-quality service

Qualifications: - Open to Arabic speakers, 30 years old and below - Minimum 1 year experience in a customer-facing role, preferably in customer service - Bachelor’s degree is required - Strong communication and interpersonal skills with ability to handle clients professionally