Customer Service Representative
Posted Updated
Sonora Quest Laboratories seeks a Customer Service Representative to support clients using our innovative technology solutions. In this role, you will handle inbound inquiries via phone, email, and chat, troubleshoot basic software issues, and guide users through system features. You’ll document cases, escalate complex problems, and collaborate closely with product and technical teams. Our collaborative, growth-focused culture offers access to cutting-edge projects, continuous learning, and cle…