Customer Service Representative
Posted
Company Overview
Soon Seng Food Industry Pte Ltd manufactures and supplies quality cooked noodles, dry noodles, and kway teow to distributors and retailers across Singapore.
Responsibilities
- Pick and prepare goods physically according to customer orders for timely delivery or collection
- Process sales orders received via phone or WhatsApp by entering data into the computer system and printing invoices and delivery orders
- Respond promptly and professionally to phone and walk-in customer enquiries to provide assistance and information
- Assist production team with ad-hoc tasks to support manufacturing operations
Required competencies and certifications
- Physically strong and able to lift weights of 20+ kg of products
Preferred competencies and qualifications
- Basic proficiency in computer applications to enter orders and print documents
- Demonstrate teamwork, integrity, and a strong sense of responsibility in daily work
Other Information
Benefits
- Bonus and increment
- Annual leave
- AWS (13th month)
- Medical benefits
- Uniform provided
- Birthday vouchers
Location
- Jurong