Customer Service Representative – Spanish Market
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Description
Elityora is recruiting Spanish-speaking Customer Service Representatives for an international project in Lisbon, Portugal.
This is an excellent opportunity for candidates who enjoy helping people, solving problems and working with digital payment solutions in an international environment.
🎯 Key ResponsibilitiesProvide customer support in Spanish via phone, email and live chat.
Assist customers with account creation and onboarding.
Handle enquiries relating to orders, deliveries and product usage.
Troubleshoot technical issues involving applications, card readers and accessories.
Assist customers with questions about transactions, deposits and activity reports.
Identify customer needs and recommend suitable products or solutions when appropriate.
Maintain high customer satisfaction and professional service standards.
🎓 Requirements
Native or fluent Spanish.
Good command of English (required for training and internal communication).
Strong communication and problem-solving skills.
Customer-focused attitude and willingness to learn.
Comfortable using digital tools and software.
Flexibility to work rotating shifts, including weekends.
Previous customer service or technical support experience is an advantage.
📌 Working Conditions
Full-time position: 40 hours per week.
Eight working hours per day, plus a one-hour lunch break.
Rotating shifts between 3:00 PM and midnight, Monday to Sunday.
Initial training provided.
Health insurance, subject to applicable employment terms.
Meal allowance.
Holiday and Christmas allowances in accordance with Portuguese employment regulations.
🎁 What Our Client Offers
Salary
€1,259.34 with accommodation.
€1,248.33 without accommodation.
Accommodation may be available to eligible candidates living more than 100 km from the workplace, subject to conditions and availability.
📌 Location
Lisbon, Portugal. This is an on-site position.
How to Apply
If you are interested in this opportunity, you are invited to submit your application through our partner Talyssey Job Board: https://share.talyssey.com/jobs/customer-service-representative-spanish-market-2, or send your CV directly to ---@--- . Please include the job title in the subject line of your email.
We look forward to hearing from you!
This is an excellent opportunity for candidates who enjoy helping people, solving problems and working with digital payment solutions in an international environment.
🎯 Key ResponsibilitiesProvide customer support in Spanish via phone, email and live chat.
Assist customers with account creation and onboarding.
Handle enquiries relating to orders, deliveries and product usage.
Troubleshoot technical issues involving applications, card readers and accessories.
Assist customers with questions about transactions, deposits and activity reports.
Identify customer needs and recommend suitable products or solutions when appropriate.
Maintain high customer satisfaction and professional service standards.
🎓 Requirements
Native or fluent Spanish.
Good command of English (required for training and internal communication).
Strong communication and problem-solving skills.
Customer-focused attitude and willingness to learn.
Comfortable using digital tools and software.
Flexibility to work rotating shifts, including weekends.
Previous customer service or technical support experience is an advantage.
📌 Working Conditions
Full-time position: 40 hours per week.
Eight working hours per day, plus a one-hour lunch break.
Rotating shifts between 3:00 PM and midnight, Monday to Sunday.
Initial training provided.
Health insurance, subject to applicable employment terms.
Meal allowance.
Holiday and Christmas allowances in accordance with Portuguese employment regulations.
🎁 What Our Client Offers
Salary
€1,259.34 with accommodation.
€1,248.33 without accommodation.
Accommodation may be available to eligible candidates living more than 100 km from the workplace, subject to conditions and availability.
📌 Location
Lisbon, Portugal. This is an on-site position.
How to Apply
If you are interested in this opportunity, you are invited to submit your application through our partner Talyssey Job Board: https://share.talyssey.com/jobs/customer-service-representative-spanish-market-2, or send your CV directly to ---@--- . Please include the job title in the subject line of your email.
We look forward to hearing from you!