Customer Service Representative

Job Description:

· Line of Business – CARD

· Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

· Follows up with clients to ensure that they are satisfied with the company product or service

· Use your great verbal and written communication skills to provide assistance to our customers.

Personality Traits:

· Focused on Quality

· Hard Working & Maturity

· Business Driven

· Detail Oriented & Resourceful

· Comfortable with Change

· Personable & Flexibility

· Goal Oriented & Integrity

· Enthusiasm and Passion

· Responsiveness

· Patient and Empathetic Attitude

Qualifications:

· Telephone skills, familiarity with complex or multi-line phone systems

· Data Entry

· Active Listening

· Attention to Detail

· Documentation

· Typing and Word Processing

All your information will be kept confidential according to EEO guidelines.