Customer Service Representative - State Farm Agent Team Member
Adolphus Harper - State Farm Agent Customer Service Representative - State Farm Agent Team Member
Description
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus bonus
- Paid time off (vacation and personal/sick days)
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)