Customer Service Representative - State Farm Agent Team Member
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Charles Garrett Jr - State Farm Agent Customer Service Representative - State Farm Agent Team Member
Description
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of five full-time professionals. Before becoming a State Farm agent, I worked as an Auto Underwriting Supervisor, giving me a strong foundation in the insurance industry. I attended California State University, Northridge, where I earned a Bachelor's degree in Economics.
Our agency is committed to building lasting relationships with the customers and community we serve. We take pride in providing knowledgeable guidance and exceptional service to help customers protect what matters most.
We offer health and dental insurance, a 401(k), paid time off, sick leave, bereavement leave, a mental health day, licensing reimbursement, and opportunities for long-term career growth. We believe in supporting our team both personally and professionally.
Our culture is collaborative, supportive, and focused on continuous improvement. I'm looking for someone who is self-motivated, enthusiastic, a fast learner, and enjoys working both independently and as part of a team. If you're eager to grow your career and make a meaningful impact, we'd love to meet you.
I opened my agency in 1996 and currently lead a team of five full-time professionals. Before becoming a State Farm agent, I worked as an Auto Underwriting Supervisor, giving me a strong foundation in the insurance industry. I attended California State University, Northridge, where I earned a Bachelor's degree in Economics.
Our agency is committed to building lasting relationships with the customers and community we serve. We take pride in providing knowledgeable guidance and exceptional service to help customers protect what matters most.
We offer health and dental insurance, a 401(k), paid time off, sick leave, bereavement leave, a mental health day, licensing reimbursement, and opportunities for long-term career growth. We believe in supporting our team both personally and professionally.
Our culture is collaborative, supportive, and focused on continuous improvement. I'm looking for someone who is self-motivated, enthusiastic, a fast learner, and enjoys working both independently and as part of a team. If you're eager to grow your career and make a meaningful impact, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Charles Garrett Jr - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.