Customer Service Representative - State Farm Agent Team Member
Hayden Stewart - State Farm Agent Customer Service Representative - State Farm Agent Team Member
Description
- Simple IRA
- Life insurance
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2022 and is a growing team of two with strong ties to the local community. I began my career working for another State Farm agent right out of college and opened my own agency shortly after, bringing a strong foundation and drive to build something meaningful.
I’m a graduate of West Virginia University, married, and enjoy golfing and traveling in my free time. We’re very active in the community, supporting local sports and sponsorships, and have become a trusted presence in a small, close-knit area.
For our team, we offer a Simple IRA, life insurance, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is laid-back and community-focused, but still driven to succeed. We’re looking for someone who is resilient, confident, and not afraid of hearing “no” - someone who can overcome objections, stay motivated, and grow within a supportive, small-team environment.
ROLE DESCRIPTION:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.