Customer Service Representative/Teller

Ready to take the next step in your banking career?

Position Overview: The Customer Service Representative is an essential, customer‑facing role responsible for assisting customers and potential customers with their everyday banking needs. This includes processing financial transactions, opening new accounts, answering questions, and providing guidance on bank products and services. The position requires strong customer service skills, attention to detail, and the ability to work with confidential information in a professional manner. Must be available to work Monday – Friday from 7:30am to 5:30pm.

Why Security First Bank

At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees.

When you join our team, you’ll become part of an organization that values integrity, teamwork, professional growth, and make a positive impact every day.

Benefits

At Security First, we believe investing in our employees is just as important as investing in our communities. Eligible employees enjoy a competitive benefits package, including:

• Competitive pay
• Medical, dental & vision insurance
• 401(k) with company match
• Paid time off & paid holidays
• Employee assistance program (EAP)
• Life & disability insurance
• Professional development & career growth opportunities

How to Apply

Qualified candidates are encouraged to complete the online application through Security First Bank’s secure applicant portal by visiting our website and selecting the careers page.

For application assistance or accommodation requests, please contact: Security First Bank, 135 E Colorado Blvd, Spearfish SD 57783 or call 605-443-6410

Key Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform account maintenance, and maintain accurate customer records.
• Provide exceptional customer service by assisting with inquiries, problem resolution, and online banking support.
• Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
• Promote bank products and services, maintain compliance, and support branch operations as needed.