Customer Service Representative
Posted Updated
Salary: RM 1,800 – RM 2,000 per month
Key responsibilities
Monitor daily operations and ensure smooth workflow
Handle customer inquiries, feedback, and complaints; escalate when needed
Report machine faults, breakdowns, and incidents via ticketing system
Perform basic documentation and reporting tasks
Monitor CCTV attentively and ensure safety compliance
About you
Minimum SPM or equivalent
1–2 years experience in customer service
Able to work shifts, weekends, and public holidays
Benefits
Competitive salary
EPF, SOCSO & EIS
Annual leave & medical benefits
Career growth opportunities