Customer Service Representative

Job description:

• Responsible for responding to customer inquiries with courtesy and professionalism.
• Responsible for addressing customer concerns efficiently and completely via the telephone and correspondence as appropriate.
• This will be a call center type position- making outbound calls for scheduling purposes for their field staff.
• They will also be taking some in bound calls for the same reason & backing up the two full times employees as needed – dealing with billing questions, setting up new accounts, & general customer service questions.
  

Required Skills:

• Personal computing experience, including Microsoft Office applications.
• Two (2) years of experience in related business environment and customer service.
• SAP experience preferred.

Required Certification/Education:

• High School Diploma or state recognized Educational/Equivalency Certificate

All your information will be kept confidential according to EEO guidelines.