Customer Service Representative

Successful Call Center Customer Service Representative Candidates shall possess the following skills:

· Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service

· Ability to handle a high volume of calls with varying degrees of questions or concerns

· Solution driven and excellent customer service both internally and externally

· Team player and ability to adapt quickly to the needs of a busy call center

· Ability to communicate clearly over the phone , good computer navigation skills, needs to log information in the system correctly

What you will need to have to be a successful Call Center Customer Service Representative:

· Minimum High School Diploma/GED

· At least 1 year of customer service experience

· Excellent verbal and written communication skills

· Make good decisions and resolve issues in a clear, calm, and diplomatic matter

· Must be comfortable navigating/ learning multiple computer systems

· Able to work in a team environment

All your information will be kept confidential according to EEO guidelines.