Customer Service Representative with FirstEnergy/Mon Power in , United States

Customer Service Representative with FirstEnergy/Mon Power

Fairmont, West Virginia On-Site $18/hour, M-F Schedule Description
Are you looking for 1st shift, Monday through Friday hours? FirstEnergy/Mon Power is an award-winning Fortune 200 Utility Company located in Fairmont, WV, currently hiring Customer Service Representatives at $18.00/hour. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing!
Key Responsibilities
After completing 6-8 weeks of paid training, you will be comfortable with:
Handling incoming calls from existing customers
Answering customer service-related questions
Resolving customer inquiries
Providing excellent customer service
Assisting customers with billing issues
Taking payments and assisting customers with payment options
Requirements
Education and Experience

Customer Service Representative with FirstEnergy/Mon Power
HS Diploma/GED
Previous Customer Service Experience
Benefits & Pay
Starting pay of $18 per hour with an increase after conversion
Generous benefits

health and life insurance, dental reimbursement
Paid training
Opportunities for advancement after conversion