Customer Service Representative
Yellowstone Local is proud to represent ALLRED, an industry leader in HVAC services.
If you’re the type who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the backbone of a team’s success, this is your kind of role. With over 12 years of proven success, ALLRED has built a reputation for exceptional service and an employee-first culture. This isn’t just another customer service job; it’s your chance to step into a high-impact position where your coordination skills and attention to detail directly influence how smoothly our field operations run.
What's in it for You?
Pay Range: $18 – $25 per hour
Schedule: Full-time with rotating Saturday shifts
Benefits: Medical, dental, and vision coverage
Career Path: Real advancement opportunities within the HVAC industry
Tools for Success: Hands-on training, strong team support, and resources to help you excel
Why You’ll Love It Here
A culture that genuinely values people and encourages teamwork
A forward-thinking HVAC operation focused on quality and efficiency
Clear opportunities to grow your skills and develop professionally
A supportive environment built on trust, reliability, and collaboration
Your New Role
You’ll be a key player in keeping daily operations running smoothly. Your coordination skills will help ensure technicians stay on schedule, parts reach the right locations, and customers feel supported from start to finish.
Dispatch HVAC technicians to service locations
Source and track OEM parts for ongoing jobs
Coordinate deliveries to job sites with designated runners
Manage scheduling for repairs and membership maintenance visits
Maintain and organize the Membership Database
Document project details and service updates with accuracy
Location: Auburn, Washington
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1–2 years of experience in a call center or customer service role
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Detail-oriented with a proactive, problem-solving approach
Positive attitude and willingness to learn
Coachable and adaptable in a fast-paced environment
HVAC industry experience or dispatching experience is a strong plus
Familiarity with ServiceTitan is a bonus
Must be legally authorized to work in the United States.
Available for a rotating Saturday schedule
ALLRED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue