Customer Service Representative - YTA Main

WHAT WE DO: Provide insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.

WHO WE ARE: Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.

Description:

The Customer Service Representative provides graphic design support to our in-house customer service department through creative and innovative graphics. Successful candidates are friendly, decisive, versatile, easy going, and have excellent customer service skills.

Typical duties of the position may include:

· Creating and editing digital and print content and templates such as; postcards, flyers, newsletters, and door hangers used by Realtors, Lenders, Builders, and Yavapai Team Members

· Creating, receiving, and sending files

The Customer Service Representative may be assigned additional tasks in support of the department's goals.

Skills and Abilities:

Canva graphic design skills preferred and/or design skills with AI.

· Intermediate/strong computer skills including MS Word, Excel, PowerPoint, and Outlook

· Ability to edit/upload media to social media

· Strong attention to detail

· Fluid oral and written communication skills with Managers, Team Lead, and team members regarding projects in process

· Ability to meet turn times by department management

Salary
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.