Customer Service Sales Representative (Dutch)

David Kennedy Recruitment is working with a leading international technology and e-commerce company to recruit Dutch-speaking Customer Service Sales Representatives in Barcelona or Valencia. The role combines customer service with a commercial and sales-focused approach, supporting customers throughout their buying journey while identifying opportunities to recommend suitable products and maximise sales.

Position: Customer Service Sales Representative

Location: Barcelona or Valencia, Spain

Work model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Support Dutch-speaking customers with product and order-related enquiries

• Understand customer needs and recommend appropriate products and solutions

• Identify opportunities to upsell and cross-sell where relevant

• Provide professional customer service across the required communication channels

• Support customers throughout the purchasing process

• Work towards individual and team sales and service targets

• Maintain accurate customer and sales information within internal systems

• Deliver a positive and professional representation of the brand.

REQUIREMENTS:

• Fluent/native-level Dutch

• Strong communication and customer service skills

• Commercial mindset and comfortable working towards sales targets

• Confident speaking with customers and recommending products

• Motivated, positive and results-focused

• Able to work from Barcelona or Valencia

• Previous customer service, retail, telesales or inside sales experience is advantageous.

BENEFITS:

• Excellent remuneration package and bonus/OTE structure

• Career development program

• Opportunity to work on an international technology and e-commerce project

• A dynamic and creative team with positive and friendly atmosphere

• Guidance and tools to reach your full potential.