Customer Service Specialist

🏢 ET Transport

👉 🚀 APPLY VIA HUNTER AI 👈

👔 Position: Customer Service Specialist
🌎 Location: Ontario, Canada
💼 Experience: 1-2 years
👤 Gender: Any
💵 Salary: $500 - $1,000

📋 Job Requirements:

• Provide customer service and support to drivers, applicants, and prospective candidates.

Assist drivers with navigating online applications, portals, and digital platforms.
Respond to questions through phone, email, chat, and online messaging platforms.
Guide applicants through registration, application, onboarding, and document submission processes.
Assist with driver recruitment activities, including reviewing applications and conducting initial candidate screening.
Follow up with applicants regarding missing information, documents, and next steps.
Maintain accurate candidate and driver information within online systems and databases.
Troubleshoot basic issues related to…