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Global Channel Management, Inc

Customer service specialist

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Description

Customer Service Specialist needs 1+ years customer service or call center exeprience

Customer Service Specialist requires:

  • Type min of 35 wpm 10 key by touch
  • Able to communicate via email or chat in professional manner
  • Able to multi task
  • 6-3pm or 7-4pm PT
  • Onsite

Customer Service Specialist duties:

  • Answer calls in timely manner
  • Give excellent Customer Service to our accounts
    Process orders from phone calls or emails
  • Complete reports as assigned.
  • Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
  • Effectively communicate additional promotions and services we offer.
  • Process customer orders in a courteous, efficient, timely manner with minimal errors.
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