CUSTOMER SERVICE SPECIALIST

* Serve as the primary point of contact for clients and provide prompt, professional customer support.

* Handle client enquiries and provide updates on corporate secretarial and compliance matters.

* Coordinate with clients to obtain information and documents required for company secretarial services.

* Assist in the preparation of board resolutions, shareholders’ resolutions, meeting minutes, and other corporate documents.

* Prepare and maintain statutory registers and corporate records.

* Assist with company incorporations, changes to company information, and statutory filings with ACRA.

* Monitor statutory deadlines and ensure timely submission of corporate secretarial documents.

* Ensure compliance with the Singapore Companies Act and other regulatory requirements.

* Maintain accurate client records and ensure all documentation is properly filed.

* Provide administrative and operational support to the corporate services team.

* Perform any other duties assigned by management.

Requirements:

* Diploma or Bachelor’s degree in Business or a related discipline.

* Experience in customer service, corporate secretarial, or corporate services is preferred.

* Good communication and interpersonal skills with a customer-focused approach.

* Familiarity with ACRA filings and Singapore corporate secretarial practices is an advantage.

* Strong organisational skills and ability to manage multiple tasks and deadlines.

* Proficient in Microsoft Office applications.