Customer Service Specialist

Education:

• Minimum: High school diploma or equivalent (GED)
• Preferred: Some College coursework or Associate's degree

Skills:

• Excellent communication skills
• Active listening
• Empathy and patience
• Strong problem solving abilities
• time management and multi-tasking

Technical Skills:

• Basic computer systems and typing
• Ability to use email, chat, and phone systems professionally
• Familiar with CRM software (Salesforce, Zendesk, Hubspot