Customer Service Specialist

Title: Customer Service Specialists

Length: Temp-to-Hire

Shift: Monday through Friday an assigned 8 hour shift between 8:00 AM and 6:00 PM.

MANDATORY 12 week training from 8:00 AM- 4:30 PM. Perfect attendance is required for first 12 weeks.

Please take a moment to review the details below and if you or if you know someone who this would be perfect for, please contact Sandeep at 813-315-4191. Please provide an updated resume and best number to be contacted.

Job Description:

• Working in a Call Center Environment
• 90% of the day will be spent on the phone
• Providing prompt and quality customer service interactions
• Document all communication in data base accurately and in a timely manner
• Professionally communicate with all customers, clients and all levels within the organization

Qualities:

• Office Environment experience
• Great attendance record
• Phone experience
• Professional attitude and presence
• Ability to think independently and work efficiently
• Must have customer service experience-retail, restaurant, call center.

Candidates are on the phone 90% of the day accepting inbound phone calls from customers who have a question or concern. The goal of the customer advocate is to provide exceptional customer service while assisting customers in resolving their problem.

Please contact Sandeep at 813-315-4191