Customer Service Specialist - Per Diem

Location: Middletown, NY (Union/Grand locations)
Hours: Per Diem flexible hours
Rate of pay: $22.00 per hour

OVERVIEW OF PRIMARY RESPONSIBILITES:
Responsible for answering phones, keeping workspace, folders, and charts organized, and assisting clients with registration.
PRIMARY FUNCTIONS:

Be customer focused, able to multi-task in a high volume community counseling center

Answering phones, taking messages, and scheduling client appointments

Setting up charts, filing, archiving, purging charts, and billing for medical services visits

Registering new clients for services

Perform other duties as assigned

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES:

Have computer skills and experience

Possess excellent communication, customer service, and organizational skills

Bilingual English and Spanish speaking a plus

Excellent communication skills and the ability to multi- task

EDUCATION AND EXPERIENCE:

Have a minimum 1 year in a clerical support role

Experience working with electronic health records

PHYSICAL CHARACTERISTICS:
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

Must be capable to sit or stand in front of a computer for long-periods of time

Able to work in open space floor plan

Must be capable to move throughout work day (and follow individuals throughout the community)

Work alongside co-workers within 3 feet

Must be able to move in tight spaces

Occasional lifting of > _25+ pounds

EEO Employer