Customer Service Specialist
Job Description & Requirements
Key responsibilities:
- Act as the primary point of contact for customer inquiries, requests, and issues related to logistics.
- Manage and reconcile customer purchase orders with deliveries, ensuring accuracy and timeliness.
- Facilitate logistics-related communications and requests between UMC and customers.
- Provide logistics support during customer visits and meetings with UMC.
- Handle logistics processes from customer complaints to the issuance of credit memos.
Requirements:
- Bachelor's degree in Engineering, Business Administration, or a related field.
- Minimum of 3 years of relevant working experience in semiconductor field.
- Possess good communication skills.
- Proficiency in computer skills, including Microsoft Office software.